Imagine that you desperately want to have a salad. And you have little time to order and receive it.<br><br> This concept is a clear solution where a user can select a salad or ingredients, pickup location, and get the checkout with payment.

pickfood

Imagine that you desperately want to have a salad. And you have little time to order and receive it.

Setter is a startup in PropTech sphere that is a hydride platform for house management through a single point of interaction with all services and experts.

setter

Years of experience of the setter team on construction and household management

Repair and household maintenance services platform permits to manage

Finananced by investors Due to participation in Reach CANADA 2020 accelerator, the startup

As a result of the implementation of the multichannel interaction strategy, the process of control and servicing users' inquiries gets complicated. FTL specialists developed a universal administration panel that permits monitoring users' queries quickly and conveniently 24/7. Setter managers could manage the priority of orders, working schedule, and service client's requests faster. As a result, managers' load with routine works decreased, and the productivity of the startup team increased.

Development of the unified platform management system 

Setter includes more than 100 household repair and maintenance services; many of them require to carry out works with the purchase of construction materials or components. Earlier, the company had to purchase the required list of materials at its own expense, which was frozen in service until completion of the order. Introduction of the deposit system into the payment form with the preliminary calculation of necessary costs for purchase and reservation of expenses on the service is a solution to the problem. It simplified the working process and saved large funds of the company.

Functionality extension of client payment form

As the startup operates simultaneously in 2 countries, earlier, the Setter offered services for all regions, ignoring individual needs of households. It complicated choice of necessary tasks and users could be confused while using the app. FTL specialists developed the service selection algorithm based on the users' IP. Due to the integrated option, a user from the USA and Canada, first of all, gets offers, considering geolocation, household problems typical for climate, and actual user inquiries of a specific location. As a result, services were personalized without the development of separate platforms for every country.

Personalization of the companys' services to geolocation filters

Kruze is an advanced online promotion and customer engagement platform for a consulting company in over ten states in the USA.

kruze

Seed and venture funding kruze clients have received

Customers are satisfied with the quality of Kruze's financial services

Kruze tax team helps to save in payroll taxes this year

The kruze project’s roi during the team work

Earlier the company’s specialists spent a lot of time for the creation of personalized monthly financial reports for every individual client. Design of the generation function of such documents with data import from QuickBooksOnline allowed automating the preparation process of Financial Package for every separate company with an automatic mailing that significantly decreased operational time of accountants and analytics of Kruze.

Financial Package Development

Most of the financial documentation was previously prepared by specialists manually, relying on figures and data from various documents, reports, invoices and other sources of financial information. We implemented the customer cards cross-integration with the ability to view all data directly in the card and export it to the necessary reports. It allowed us to optimize the work system maximally. At the same time, the company significantly reduced the risk of errors in documentation due to the human factor, thereby fully protecting clients from fines, and itself from losing cooperation contracts.

Financial reporting system

Tracing and keeping transactions for every individual start-up is one of the most routine tasks in bookkeeping management. Creation of the unified library of identification rules from Quickbooks allowed optimizing tracing financial flows for every specific account. Library Kruze Keeper comprises and is continuously supplemented with rules with assigned key requests ranged by success rate for every separate vendor. The development algorithm of new rules includes an assessment of the availability of similar rights, their rating and other parameters. Kruze Keeper’s development permitted to automate accounting and registration of transactions and significantly reduce the time for their tracing.

Formation of the unified database for identification and analytics of financial information

POLISHEDclub is a PaaS solution for remote interaction between nail service providers and clients, which helps to optimize the ordering and serving processes in real-time.

polishedclub

months from idea to the product ready for launch

types of custom functions

for the entire product development

 languages support: English and Chinese

We built dispatching algorithms, which consider the peculiarities of food demand and offers from masters on the platform. Thus, the client can choose either one specific service or a combined one. Flexible subscription model provides customers with a broader choice even among a limited list of services: depending on the order urgency and other premium features.

Development of dispatching solutions

To reduce production and time costs for manicurists without compromising on-time customer service, FTL specialists have implemented an order routing function. So, the master could receive orders directly in the existing service area. And customers were served by a specialist from the nearest locations. Besides automated algorithms, a POLISHEDclub manager could manually rank orders and distribute masters among priority orders. It allowed managing priority, which enabled the business to achieve its goals.

Order routing

The projects specific was a large volume of executable scenarios: from the sides of working with master, clients and management of project specialists. The FTL developers built API based on the maximum load and the number of requests processed to ensure the highest resilience of the SaaS platform and the smooth operation of web and mobile applications.

A flexible and stable system of data exchange operations

We placed an order at the top of the screen, so it is always visible to the user. He shouldn't worry about the order or keep in mind what he has chosen at the previous step. 

We also decided to add an "Add to your order" block to provide the possibility to add a drink or something else to the salad. It's a common pattern for food apps. 

So, we provide a simple ordering process. The user is focused on filling the checkout data, and when he goes to the next step, we will show the status of the order to eliminate the user's fears about food expectation. An Order can be canceled with one button while food is being cooked.

Check out

Firstly, the map helps the user to find the nearest restaurant and then easily get to the pickup point to receive a salad.

Get your order

On the salad screen, the user can see the full salad's description, weight, price, calories, etc. It's possible to delete any ingredient or add a new one. It’s useful if someone has an allergy to any ingredient.

We made the process of adding new ingredients maximally obvious, so when the user adds a new ingredient from the "Add to your salad" block, he will see the figures, which mean the amount of ingredients added. It will clearly show you how many ingredients were added. At the same time, it's possible to delete ingredients by a tap on the icon.

Mobile app for pickup food

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