Herokey is an online solution for smart communication between event organizers and visitors, which allows the promotion of events in a digital environment 24/7.

herokey

Herokey is an online solution for smart communication between event organizers and visitors.

Covered 14 states in Europe and South America

events have already been successfully held

Maximum visitors registered on one festival

Euro in transactions processes over the weekend

The team at Faster Than Light is friendly and well-rounded. They act as though they’re an extension of the client’s internal team rather than an outsourced service provider. Customers can expect trustworthiness and strong communication skills.

After changing the marketplace architecture, there was a need to customize the panel in such a way that all settings of the festival would automatically display in the visitor's page. So, numerous settings and functions allow you to organize an event entirely according to the tasks of the event maker. As a result, the user can get a ticket of different access levels in the personal account, sell or change a card, top up the balance in real-time with its instant upload to the bracelet. The visitor can view the history of transactions and purchases, and receive additional bonuses from the organizers during the event. The organizer can upload event reports using custom filters and parameters, considering the information from all visitors' tickets.

CRMs for events managing detailed customizations

With the development of the admin panel for individual event organizers, there was a need to create a custom panel for issuing tickets for visitors. The FTL team has developed a customizable ticket dashboard where organizers can create promotional codes, special offers, control the number of tickets and access levels (ticket types). Also, the managers run partner offers that a visitor can receive for the balance on the ticket bracelet. At the same time, there are options to automatically synchronize ticket stores with all organizers' offices on the event maker side and to upload to third-party platforms for sale in just two clicks.

Customizable and embeddable ticket shop

Although the organizer's admin panel and ticket store have a comprehensive, customizable functionality, it did not allow issuing access cards for staff serving festivals or VIP guests. The problem solution was a development based on Vuetify to simplify the interface of a separate control panel for working teams, that ensured managing tickets with customizable access levels for locations and entertainment. Its availability allowed the organizers to distinguish between visitors and groups, check-in guests by categories and zones, and also upload flexible reports with information about the team.

Accreditation tool for managing crews and guests

Dr.Bill is a mobile billing application designed to streamline the billing and processing of medical payments in the provinces of Canada.

drbill

years of experience of the setter team on construction and household management

repair and household maintenance services platform permits to manage

finananced by investors Due to participation in Reach CANADA 2020 accelerator, the startup

A cross-analysis system was created to simplify the process of making individual medical reports for each doctor. It allows you to assess which billing codes were most often billed, how many patients were the doctor had during the reporting period, and how much was billed. It helps in the formation of the declarations of each doctor and provides full control over the settlement documentation

Cross-analysis system

A system for scanning individual patient records was introduced to simplify the patient search process and speed up the billing procedure. It made it possible to increase the control and security of personal data processing and minimize the risk of using someone else's PHN when visiting a doctor.

Scanning the patient's personal health card

The German marketplace provides handy solutions for online bike-sharing by connecting B2C and C2C markets in over 50 European countries.

listnride

List n Ride

countries where bikes are provided

cyclists have already registered on the platform 

brands, which cyclists can test on the platform

bikes requested on the platform

The initial MVP did not have a system for uploading content in 6 languages, updating bicycle assortment, and administering user or customer data. As a solution, we implemented an adaptive administration system of 11 blocks to manage content without working with marketplace source code. We managed to automate content uploading and moderate information about users thanks to integrating third-party libraries and several plugins. Besides, we rewrote the notification system and two-factor user authorization with OAuth and SSL certificates and implemented user accounts' adaptability with connected automatic "smart" notifications. We added a password storage system and database hashing to ensure maximum protection of client information.

Intuitive admin panel and user account

Redesign and improvement of the payment form. There were failures in the payment interface, the complete absence of mobile payments, and the inaccessibility of many payment types. For that reason, users often "abandoned" their shopping carts. The FTL team redesigned the user payment form, fixed several bugs and glitches, and added many alternative payment types and methods, including integration with PayPal. Implementation of new payment channels through a merchant account, integration of 3D secure and competent simplification of the payment process through the platform up to just three steps, including creating a mobile form, increased the number of payments through the marketplace by three times.

Payment form

Users often confused about where they rented a bike, for what date, how and where to rent a bike. We developed a unique calendar to simplify the interaction between users and booking companies. Thanks to well-designed integration algorithms and the implementation of notification systems, including SMS mailing, users could easily find information about the bike in their account. Companies solved the problem of duplicating reservations, since all information about the model, term, a user was immediately captured in the calendar. The adaptability of the “smart” calendar for mobile devices also ensured the demand increase.

Smart Booking Calendar

The project development slowdown was due to the lack of partnerships and integrations with B2B, which sought to be represented on List n Ride at no additional cost. The FTL team improved the platform for integrating with partners, expanded the architecture and interface, created plugins for the public WordPress Store, and training materials for quick and easy 2-minute integration with partner sites. Moreover, businesses could make payments through List n Ride based on their pricing with withdrawals to their accounts, which helped to attract about 30 new contracts, connect more than 1000 different stores and rental points, which significantly increased the demand for the marketplace in various parts of the world.

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