IT support and maintenance services

Ensure flawless performance, tech stability and business productivity of your solution with expert IT maintenance and support services. Leave technical issues to professionals.
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Software maintenance and support services

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Ad-hoc support

Ensure your product’s interrupted performance and flawless user experience by getting instant support from IT support and maintenance experts who resolve any of your tech issues ASAP.
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Long-term support

With ongoing project support, we’ll take care of your product’s performance, set up timely and preventive bug fixing, prepare the product to new enhancements and updates.
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New feature development

Your IT support and maintenance team will add new features to your product or upscale your existing functionality whenever requested and without any additional onboarding.
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Project Management

A seasoned project manager ensures your product’s smooth delivery and preparation for release, high performance once the product is launched, implementation of your roadmap and enhancements planned.
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Security and stability resolution

IT maintenance and support experts perform continuous and regular checks on your product’s compliance to security and stability standards to prevent any breaches or downtimes.
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Software updates

Updating software is essential to deliver top-of-the-market experience to your users. A dedicated support team monitor all necessary updates and ensure they go smoothly and without causing any tech issues for you.
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Our portfolio

Have a look at FTL projects showcasing our design and software development expertise. Leveraging a product-oriented approach and focusing on the end-users, we craft customised solutions precisely tailored to meet our clients' unique needs.
All Case Studies
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Software maintenance and support ensures

Minimal Downtime

Preventive maintenance and ongoing recovery planning reduce downtime and mitigate the risk of failure with a support team always by your side.

Time & Cost Optimisation

For a predictable monthly cost, your IT maintenance and support team works on preventing any tech issues before they turn into expenses.

Security & Stability

It’s on your tech experts to regularly check your product against crucial safety and stability requirements to minimize any risks for you.

High Performance

Ongoing software support and maintenance ensures your product is working right, its performance is in its highest and users are satisfied.

Solution competetivness

Your tech support team follows all the introduced enhancements to keep your product updated and innovative.

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Why work with FTL

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Going extra mile

We care about your product as much as you do. That’s why we always go extra mile to dive deep into your particular niche to discover any blind spots, risks and opportunities for your tech solution.
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Partners, not vendors

We are not just another web development agency you work with. We are your partner who is completely involved into the project, takes responsibility for its smooth delivery and committed to make it a success.
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Your dedicated team

With us, you do not get just tech expertise, you get an integral part of your team who adjusts to your projects needs, is flexible to any changes or requests, and is always in direct contact with you. We take care of the tech tasks, while you have time business ones.
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Focus on result

We do not code just for the sake of coding, we make sure your product is running smoothly, your customers are satisfied and engaged. Simply saying, we focus on customers of our customers. Cause that’s what makes you happy.
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Across time zones and languages

Forget about language or time inconveniences, as it’s been taken care of. We implement ongoing project monitoring, set up overlaps to be always in touch you and ensure smooth project performance. And English… it’s like our mother tongue.
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Best tech & security practices

In our custom web development services, we follow only the best and the most recent tech and security practices to make sure the product we create is secure, user-friendly, scalable, and, effective.

FTL in Numbers & Facts

Facts & figures often talk for themselves. Discover Faster Than Light through what our clients and their products have achieved.
~50
Experts on Board
7+
Years
in the Industry
100k+
People Visit Our Products
Per Day
50+
Products Created
350k
Monthly Visits
Our Products Have
$145m
Raised by Our Clients
€5b+
In Transactions Handled
Over 1 Weekend by Our Customers

QA in software development life cycle

1. Planning

2. Design

3. Development

4. Testing & QA

5. Deployment

6. Launch

7. Support

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Want to know the average application development cost for your idea?

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Questions you may have

Are post-release software support and maintenance essential for a product?

What is the process for requesting IT support from your team?

Do you offer 24/7 IT support and monitoring?

Do you sign an NDA to protect sensitive business information?