Herokey is an online solution for smart communication between event organizers and visitors, which allows the promotion of events in a digital environment 24/7.
Covered 14 states in Europe and South America
events have already been successfully held
Maximum visitors registered on one festival
Euro in transactions processes over the weekend
After changing the marketplace architecture, there was a need to customize the panel in such a way that all settings of the festival would automatically display in the visitor's page. So, numerous settings and functions allow you to organize an event entirely according to the tasks of the event maker. As a result, the user can get a ticket of different access levels in the personal account, sell or change a card, top up the balance in real-time with its instant upload to the bracelet. The visitor can view the history of transactions and purchases, and receive additional bonuses from the organizers during the event. The organizer can upload event reports using custom filters and parameters, considering the information from all visitors' tickets.
With the development of the admin panel for individual event organizers, there was a need to create a custom panel for issuing tickets for visitors. The FTL team has developed a customizable ticket dashboard where organizers can create promotional codes, special offers, control the number of tickets and access levels (ticket types). Also, the managers run partner offers that a visitor can receive for the balance on the ticket bracelet. At the same time, there are options to automatically synchronize ticket stores with all organizers' offices on the event maker side and to upload to third-party platforms for sale in just two clicks.
Although the organizer's admin panel and ticket store have a comprehensive, customizable functionality, it did not allow issuing access cards for staff serving festivals or VIP guests. The problem solution was a development based on Vuetify to simplify the interface of a separate control panel for working teams, that ensured managing tickets with customizable access levels for locations and entertainment. Its availability allowed the organizers to distinguish between visitors and groups, check-in guests by categories and zones, and also upload flexible reports with information about the team.
The team at Faster Than Light is friendly and well-rounded. They act as though they’re an extension of the client’s internal team rather than an outsourced service provider. Customers can expect trustworthiness and strong communication skills.